Rewards Program FAQ



How do I sign up for the reward program?

Signing up is super easy. 

Simply visit and create and account.  It is free and you will automatically be signed dup to receive emails with insider access to sales, promotions, and all our newest drops.  If you currently have an account or email subscription with us, you have already been enrolled in our reward program.  You can kick back, sign in, and start earning points.

What are the advantages of becoming a rewards member?

Our rewards program is a tiered program that allows members to earn more perks the more they engage with us. Members receive rewards points for each purchase, that can then be redeemed towards the cost of future purchases. 

You also earn points for sharing with friends, following us on social media, leaving a product review, and even receive bonus points on their birthday!   In addition to earning points, members have the chance to access limited edition drop before anyone else and can even participate to events with the Good Good.  

You can view the full list of perks on our rewards page at



I already have an account.  Do I need to create a new one to earns rewards?

Yes.  But it is super easy.  Just visit Good Good rewards page and select “join in” to create a reward account, which takes 2 seconds.  

You unlock ways to accumulate bonus points, get exclusive access and can redeem points toward purchases.


Where do I find my rewards account info?

The rewards page is your roadmap to all your points and perks. You can access all your info by visiting our rewards page


Will I receive points for purchases I made prior to creating my reward accounts?

We capture points based on purchases made starting the date of the launch of the rewards program, but you need to sign up for the reward program to view your points and be able to redeem them.

The process is simple: Make sure to visit our rewards page and select Join In to create an account before placing an order so you can receive points!


Does it cost anything to begin earning points?

Nope. Enrolling is free and it will never cost you anything to earn points.  Make sure to visit the Good Good Rewards page to get started



How do I redeem my points?


Exchanging your points for great rewards couldn't be easier! Simply visit the rewards page to view all our great reward options and click the 'Redeem' button to redeem your chosen reward.


How do points convert to dollars?

100 points = $1


What are the easy ways to earn points?

For starters- each member gets a reward just for joining our rewards program. Aside from earning points through purchases, you can add your birthday to your account to earn points, leave us a review, or like us on Facebook. Access all the ways to earn on the rewards page. Please note that points for reviews are only available through verified purchase review emails that you receive 2-7 days after a purchase. These emails will be the only way to have review points count towards your balance. 


Is there a limit to how many points I can earn?

Nope!  That’s the best part about being a rewards member!  You will always have an opportunity to earn more points by shopping with us, engaging with our brand and community online, and through seasonal sales.




Can I return my order if I redeemed rewards points for a discount?

Yes. If you are returning the entire order, we will refund you the total dollar amount spent after the discount was applied. The points you used to redeem the discount will also be added back into your rewards account.


I've earned points/VIP tier with my last purchase, but now I want to return it. What will happen to my reward?

If you use your rewards towards a purchase and later decide to return that item, your rewards will be credited back to your rewards account. For example, if you use $10 coupon towards a $100 purchase that you decide to return, the $90 balance will be refunded on your credit card and the $10 reward credit will be deposited back into your rewards account.



Do points ever expire?

Nope. Your points never expire. You can redeem them anytime you want.



How is my VIP tier determined?

Your VIP tier is determined by the amount you spend in a rolling calendar year so 12 months after you enrolled.

To reach:

  • Birdie, you just need to sign up
  • Eagle, you need to accumulate 500 points
  • Albatross, you need to accumulate 1500 points
  • Ace, you need to accumulate 3000 points


Once you qualify, you will instantly move up and have access to that tier's perks through 12 more months. As you move up in the VIP Tiers, you will retain all benefits from your previous tier.


What does Rolling Year mean?

Once you are in Birdie, Eagle, Albatross or Eagle, you will be in that tier for one year from the date you earned it. Make sure to keep interacting with our program to maintain your status (or even move up a tier)!



How can I get a birthday reward?

Add your birthday under ways to earn points on Good Good Rewards page. On your birthday we will send you a special discount code via email valid for 30 days from the date of your b-day!

*Your birthday code is non-transferable and may not be sold or assigned to anyone else. If we feel someone is trying to manipulate the program, we reserve the right to terminate your account at our discretion.



How do I redeem my rewards points?

Visit the Good Good Rewards page and sign in.  You will see the number of points available in your account.  Select the amount you want to redeem, click redeem and a unique code will be visible.  Use the code at check out.

It is that simple.